Investor Relations: Investor FAQ

1.	What does Keynote Systems do?
2.	Where is Keynote Systems traded?
3.	What is Keynote Systems CUSIP?
4.	How do I purchase stock in Keynote Systems?
5.	Does Keynote Systems pay a dividend?
6.	How many shares are outstanding?
7.	Does Keynote Systems have a direct stock purchase plan?
8.	When does Keynote Systems’ fiscal year end?
9.	Does Keynote Systems have analyst coverage?
10.	When is Keynote Systems annual shareholder meeting?
11.	How many people does Keynote Systems employ?
12.	Who is Keynote Systems investor relations contact?
13.	Who is Keynote Systems stock transfer agent?
14.	Who are Keynote Systems independent public accountants?
15.	Where is Keynote Systems headquartered?
16.	How can I contact Keynote Systems?
17.	How can I obtain an investor kit?

What does Keynote Systems do?

Keynote Systems (NASDAQ: "KEYN") is the global leader in mobile and web cloud testing & monitoring. We provide companies with solutions for continuously improving the online experience. Founded in 1995, Keynote delivers testing, monitoring and measurement products and services or any enterprise including online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. Keynote products and services help companies improve customer experience in four areas: Web performance, mobile quality, streaming and real user experience testing. Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading on-demand infrastructure of over 3,000 measurement computers and mobile devices in over 240 locations around the world. Keynote's 2,800 customers represent top Internet and mobile companies including American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone..

2.	Where is Keynote Systems traded?
	Keynote Systems trades on the NASDAQ National Market under its ticker symbol KEYN.

3.	What is Keynote Systems CUSIP?
	The company’s CUSIP is 493308100.

4.	How do I purchase stock in Keynote Systems?
	KEYN’s common stock can be purchased through any registered broker.

Does Keynote Systems pay a dividend?

The Board of Directors approved in November 2009 the initiation of a regular quarterly cash dividend of $0.05 per common share, payable December 15, 2009 to common shareholders of record at the close of business on December 1, 2009. On July 26, 2011, the board of directors approved a quarterly cash dividend of $0.06 per common share, payable September 15, 2011 to common stockholders of record at the close of business on September 1, 2011. In July 2012, the Board of Directors approved the payment of a quarterly dividend of $0.06 per share to stockholders of record as of September 1, 2012.

6.	How many shares are outstanding?
	As of July 31, 2012 there are 17,725,775 shares outstanding.

7.	Does Keynote Systems have a direct stock purchase plan?
	No.

8.	When does Keynote Systems’ fiscal year end?
	September 30.

9.	Does Keynote Systems have analyst coverage?
	You can find Keynote’s analyst coverage here.

10.	When is Keynote Systems annual shareholder meeting?
	The 2012 annual meeting was held at the Keynote Headquarters, 777 Mariners Island Blvd. San Mateo, CA 94404, on March 16, 2012, beginning at 10:00 a.m. Pacific Daylight Time.

11.	How many people does Keynote Systems employ?
	As of September 30, 2011 the company had approximately 350 employees.

12.	Who is Keynote Systems investor relations contact?
	Company Contact Eric Wurzburger Keynote Systems, Inc. Phone: (650) 403-3433 E-mail: eric.wurzburger@keynote.com Agency IR Contact Kirsten Chapman LHA Phone: (415) 433-3777 E-mail: KEYNLHA@lhai.com

13.	Who is Keynote Systems stock transfer agent?
	Stock Transfer Agent American Stock Transfer & Trust Co Postal Address: 59 Maiden Lane Plaza Level New York, NY 10038 Tel (800) 937-5449 or Tel (718) 921-8124

14.	Who are Keynote Systems independent public accountants?
	Deloitte & Touche LLP 225 W. Santa Clara St., # 600 San Jose, CA 95113 Phone Number: (408) 704-4000

15.	Where is Keynote Systems headquartered?
	Keynote Systems, Inc. 777 Mariners Island Blvd. San Mateo, CA 94404

16.	How can I contact Keynote Systems?
	Investor contact: LHA Becky Herrick / Jana Cuiper 44 Montgomery St., Suite 1310 San Francisco, CA 94104 (415) 433-3777 KEYNLHA@lhai.com

17.	How can I obtain an investor kit?
	If you would like information to be mailed to you, please use the following contacts. Eric Wurzburger Keynote Systems, Inc. Phone: (650) 403-3433 E-mail: eric.wurzburger@keynote.com You can also access the website to request an Investor Relations kit here. For more information, please visit the Investor Relations website.

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