-- Keynote Offers New Way for Behind-the-Firewall Performance
-- Cloud Monitoring Just Got Less Cloudy with Portable, On Demand
Performance Monitoring Inside Private Clouds
-- Easily Monitor Internal Applications, First Mile Performance and
Digital Value Chain Partner Applications
SANTA CLARA, Calif., Mar 07, 2011 (BUSINESS WIRE) --
CLOUD CONNECT-- Keynote
Systems (Nasdaq: KEYN), the global leader in Internet
and mobile cloud monitoring, announced today the immediate
availability of Cloud
Application Perspective(R) - and cloud computing just got a little
less cloudy. Cloud Application Perspective is a completely portable on
demand software agent that monitors Web application performance inside
private clouds. The launch of Cloud Application Perspective underscores
Keynote's position as the leader in Internet and mobile cloud monitoring
and represents a brand new way for companies to implement Keynote
industry leading performance monitoring behind the firewall and inside
private clouds and networks.
"With the announcement of Cloud Application Perspective, Keynote is
disrupting the Application Performance Management (APM) industry by
delivering the world's first SaaS-based application monitoring for
private clouds. It offers significantly lower installation requirements
during deployment, and no management headaches for IT teams after
deployment, when compared to traditional software-only based solutions,"
said Vik Chaudhary, vice president of product management and corporate
development at Keynote. "Until now, there has been no way for companies
to monitor the performance of Web applications and Web services that
traverse multiple organizations or applications without - if at all -
considerable costs, infrastructure instrumentation and coordination
across multiple IT teams. Cloud Application Perspective delivers easy
application monitoring while removing the pain of buying, installing and
managing storage, network connectivity and reporting software that
usually accompanies software-only monitoring tools - by storing
terabytes of application performance monitoring data in the cloud, and
delivering real-time application analytics on demand."
Technology solutions provider Competitive
Computing (C2) has beta tested Cloud Application Perspective and is
currently rolling it out to clients. "We have service-level agreements
(SLAs) in place with clients and use Keynote to demonstrate that our
systems are compliant with those service levels," said Todd Kelly, vice
president of operations. "Those systems may be running in a corporate
data center, an Internet data center in the Boston area or somewhere
else - just about anywhere - and Keynote enables us to measure the
performance and availability of those systems."
Will Cappelli, research director at Gartner
said, "Application architectures are rapidly evolving in a hybrid
direction. Internally created services will be expected to interact
seamlessly with externally created services, sourced from an array of
different service providers. This means that not only will application
performance management platforms have to be partially composed of
external services but they will have to monitor, analyze, and respond
across multiple service providers simultaneously and in an integrated
Dennis Drogseth, vice president at EMA
said, "Cloud computing ups the ante on the need to monitor, manage and
optimize ecosystems of businesses, service providers and partners in a
manner that's coherent, adaptable and easily extended to assess the
performance of new communities." Drogseth continued, "With Cloud
Application Perspective Keynote meaningfully extends its reach inside
the firewall to monitor a wide range of internal and internal-external
interdependencies critical to both private cloud and hybrid private and
public cloud environments. The ease of deployment offered by Cloud
Application Perspective and its seamless integration with Keynote
monitoring outside the firewall make it especially powerful."
Private clouds are being used today for internal applications, employee
applications, B2B applications provided to enterprises, communication
with partners and suppliers, as well as portions of public facing Web
applications that are behind the firewall. Cloud Application Perspective
can literally be placed anywhere within a customer's private
cloud or third party infrastructure, and immediately supply IT and Web
operations personnel with mission-critical data and alerts regarding the
performance and availability of Web applications and APIs. There is no
limit to the number of Cloud Application Perspective instances that a
company can deploy to monitor its applications, services and partners.
Features of Keynote Cloud
- Portable - Deploy Cloud Application Perspective anywhere you
need. As a software monitoring agent you're in the driver's seat.
- Available On Demand - Download and install when you want.
Keynote guides you throughout the entire installation process and
ensures your data is being captured and presented correctly. All you
need to get started is a server or PC supporting Windows.
- Complete User Control - Choose how frequently you want to
monitor your application and pay for just what you use. Looking for
performance information every minute or five minutes, or 15, 30 or
even 60 minutes? No problem.
- Monitoring for Web Services/Web APIs - Web Services and APIs
are a popular tool for exchanging information in a Private or Hybrid
Cloud. Keynote Cloud Application Perspective provides the tools to
monitor the performance and uptime of your Web services and API's
including multi-step transactions, or a simple Web service request,
including SOAP, REST, XML, JSON, SOA and WOA.
- Powerful Dashboards - All data is presented in the company's
free Web performance portal, MyKeynote.
You get cutting edge dashboards, smart alerts and deep dive
diagnostics, which deliver new levels of customization, insight and
flexibility to Web operations teams.
Use Cases for Cloud
First Mile Performance Monitoring
Web Operations groups need to quickly identify if Web performance issues
are located inside or outside their private cloud. Every minute
translates directly or indirectly into money and opportunity lost. By
deploying Cloud Application Perspective in its data center, also known
as 'the first mile,' a company can compare inside the firewall data with
data from the Keynote
global network, which gathers performance data from 275 locations
around the world. This helps an enterprise shave valuable time off of
triaging performance degration. Once a problem has been identified as
internal, Cloud Application Perspective can drill down further on the
data to gather more information, develop a very good hypothesis of
exactly what is causing the problem, and if it's a large organization,
where the issue should be routed.
Cloud Application Perspective is useful for internal business systems
and application groups responsible for ensuring the performance and
availability of internal applications and IT solution providers. By
deploying Cloud Application Perspective within remote or branch offices,
the user experience of critical applications can be monitored
proactively. The historical data that Cloud Application Perspective
provides when there are multiple IT solution providers in the mix is
value in of itself. By gathering hard data, vendor selection or renewal
can be made based on actual performance. Partners can be selected for
services and they can be easily held accountable to SLAs.
Digital Value Chain and Partner Monitoring
Web services and APIs have enabled complex digital value chains driving
social networks, retail and financial services. All organizations in a
chain depend on communicating with one another without interruption or
performance degration. Cloud Application Perspective can monitor any Web
service/API enabling an enterprise to monitor the performance of the
entire digital value chain, across multiple organizations.
Adopting the cloud model, whether public or private, is at the top of
the 'to do list' for almost every organization in 2011. Unfortunately,
old paradigms and products for monitoring applications are typically not
compatible or are less relevant with cloud solutions. As a result, very
few organizations are monitoring the cloud today. In particular, for
private clouds, the increasing prevalence of connected branch offices
and extranets, which include customers, employees, suppliers, partners
and vendors, present unique challenges for managing Web application
performance and availability.
By distributing their computing power, companies realize many benefits
and efficiencies. However, in order to manage a far-flung enterprise or
partnership, IT and operations groups must be able to measure the links
between groups. Moreover, most companies are looking at hybrid
deployments of their own infrastructure and that of cloud computing
providers, introducing additional performance bottlenecks.
Keynote's addition to its Perspective family of products, Cloud
Application Perspective, is the ideal solution for the new
performance problems introduced by the cloud computing trend.
While cloud computing is compelling as a model, it also has its
challenges. The cloud, whether public or private, helps a company move
faster, scale easier, cut costs and focus on what matters. However,
cloud providers are not rushing to offer good monitoring solutions
themselves and many traditional approaches won't work as they require
hardware or access to the underlying infrastructure. Keynote's SaaS
products are unencumbered by these limitations and can monitor the
performance of applications and business systems whether in a private or
Keynote's definition of a private cloud is an exclusive ecosystem that
communicates within itself. A private cloud can be more than just a
company's internal communications, but can also include partners,
suppliers, and even customers in some instances. Cloud Application
Perspective is powerful because it leverages Keynote's existing
SaaS-based performance management portal, alarms, and scripting tool.
Availability and Pricing
Cloud Application Perspective is immediately available with pricing
based on measurement volume. Typical monthly pricing starts as low as
$500 USD per month. To learn more visit us online: http://bit.ly/gcuaR3
Keynote Systems (NASDAQ: KEYN) is the global leader in Internet and
mobile cloud monitoring. We provide companies with solutions for
continuously improving the online experience. Founded in 1995, Keynote
delivers testing, monitoring and measurement products and services for
any enterprise including online portals, e-commerce sites, B2B sites,
mobile operators and mobile infrastructure providers. Keynote products
and services help companies improve customer experience in four areas:
Web performance, mobile quality, streaming and real user experience
Known as The Mobile and Internet Performance Authority(TM), Keynote has a
market-leading on-demand infrastructure of over 3,000 measurement
computers and mobile devices in over 275 locations around the world.
Keynote's 2,800 customers represent top Internet and mobile companies
including American Express, AT&T, Disney, eBay, E*TRADE, Expedia,
Google, Microsoft, SonyEricsson, T-Mobile and Vodafone.
Keynote Systems, Inc. is headquartered in San Mateo, California and can
be reached at www.keynote.com
or by phone in the U.S. at 1-800-KEYNOTE.
Keynote(R), DataPulse(R), CustomerScope(R), Keynote CE Rankings(R), Keynote
Customer Experience Rankings(R), Perspective(R), Keynote Red Alert(R), Keynote
Traffic Perspective(R), Keynote WebEffective(R), The Internet Performance
Authority(R), MyKeynote(R) , SIGOS(R), SITE(R), Keynote(TM), The Mobile & Internet
Performance Authority(TM), Screen Sensing Technology and Keynote FlexUse(TM)
are trademarks or registered trademarks of Keynote Systems, Inc. in the
United States and/or other countries. All other trademarks are the
property of their respective owners. © 2011 Keynote Systems, Inc.
SOURCE: Keynote Systems, Inc.
Keynote Systems, Inc.
Dan Berkowitz, 650-403-3305