Investor Relations: News

Among the Internet sites, US Track and Field was the gold medalist, ranking first in performance and second in availability. In contrast, the Reuters Olympics' site was the disappointment in these games; it encountered an almost 100 percent slowdown beginning on August 16, while at the same time, the availability of the site began to drop to almost 94 percent and hovered around 96 percent until the closing ceremonies. During some of these times, the site would have either been completely unavailable or specific page elements (e.g. ads, images, etc.) would not have loaded.

"The Olympics is always one of the biggest, most watched events on a global scale and the 2008 Beijing Games had a record-breaking number of viewers," said Shawn White, director of external operations for Keynote. "The world was not only turning to their television sets for the latest, but leveraging the Web. It's encouraging to see that organizations took the appropriative steps before the games to ensure their sites could provide an optimal experience to end users eager to follow their favorite athlete or learn more about the latest scandal."

On the mobile Web side, the Olympics-devoted portals of NBC and Yahoo experienced a few fouls, with the average availability of NBC at 95 percent and Yahoo at 92 percent. CNN's main portal took the gold with 97 percent availability, with ESPN and MSN sharing silver with 96 percent availability.

"Mobile Web sites such as Yahoo's Olympic portal saw significant drops in availability once the games began compared to measurements taken earlier in the month," said Nisheeth Mohan, mobile product manager at Keynote. "As people are leveraging their mobile devices more for news and entertainment, it's paramount that mobile Web sites prepare for the onslaught in traffic events such as the Olympics bring."

Using Keynote Transaction Perspective(R) which uses Internet Explorer to provide a true end-user perspective of Web performance, and Keynote Application Perspective(R), the market's leading high-frequency operational Web site monitoring service, Keynote monitored The Official Web site of the Beijing 2008 Olympic Games, US Track and Field, International Association of Athletics Federations, The Official Web site for the Olympic Movement, Olympics News, The U.S. Olympic Committee, ESPN (NYSE: DIS), Sports Illustrated (NYSE: TWX), ESPN Radio (NYSE: DIS), Fox Sports (NYSE: NWS), StubHub (NASDAQ: EBAY), Reuters, Yahoo (NASDAQ: YHOO), Associated Press and NBC (NYSE: GE). Keynote also monitored the site responsiveness and reliability of 12 Olympic sponsors' Web sites including Atos Origin, Coca-Cola (NYSE: KO), General Electric (NYSE: GE), Johnson and Johnson (NYSE: JNJ), Kodak (NYSE: EK), Lenovo, Manulife, McDonalds (NYSE: MCD), Omega, Panasonic, Samsung and Visa (NYSE: V). Real time measurements were conducted every 15 minutes from 112 locations across 30 countries, covering 53 of the world's top ISPs.

For mobile Web sites, Keynote measured the response time and availability of ESPN (NYSE: DIS), Yahoo Olympics (NASDAQ: YHOO), NBC Olympics, MSN (MSFT), and CNN (TWX) using Keynote Mobile Application Perspective. The mobile data was collected on an hourly basis from four U.S. cities over AT&T, Sprint, T-Mobile and Verizon networks.

About Keynote

Keynote Systems (Nasdaq "KEYN") is the global leader in on-demand test & measurement solutions for continuously improving the online experience. As an independent and trusted third-party, Keynote provides IT and marketing executives with an unbiased view into their Internet services from around the world. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customers' online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. In addition, Keynote's industry analysis group called Keynote Competitive Research publishes proprietary studies measuring customer experience and service levels across a wide range of industries.

Known as The Mobile and Internet Performance Authority(TM), Keynote has a market-leading infrastructure of 2,500 measurement computers and mobile devices in over 240 locations around the world. Keynote also maintains one of the most representative panels of online users consisting of 160,000 consumers. Keynote's on-demand, hassle-free infrastructure allows businesses to access services they need, when they need them to pinpoint and fix mobile quality and Internet problems before they impact customers.

Keynote helps over 2,800 corporate customers become "the best of the best" by helping them improve online business performance and mobile communications quality. Keynote's customers represent top Internet and mobile companies including American Express, BP, Caterpillar, Dell, Disney, eBay, E*TRADE, Expedia, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon and Vodafone.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at (650) 403-2400.

Keynote, The Internet Performance Authority, Perspective and WebEffective are registered trademarks and The Mobile and Internet Performance Authority and True Experience are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. (C) 2008 Keynote Systems, Inc.

SOURCE: Keynote Systems

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Leslie Johnson, 415-618-8740
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Keynote Systems, Inc.
Dan Berkowitz, 650-403-3305
dberkowitz@keynote.com