Investor Relations: News

SAN MATEO, Calif., Feb 18, 2011 (BUSINESS WIRE) --

Keynote Competitive Research, the industry analysis group of Keynote Systems (NASDAQ:KEYN), today announced the top performers on its 'Romance Performance Index' created especially for Valentine's Day 2011. Other than a few performance hiccups, the results showed that most of the mobile and connected websites dealing in gifts, greeting cards, chocolates, flowers, wine, online dating and restaurant reservations did remarkably well considering the onslaught of visitor traffic typically experienced in the lead-up to Valentine's Day.

On the mobile Web, OpenTable was the fastest site with an average speed of 2.62 seconds to download the homepage to a wireless device and Ghirardelli was the most reliable site with an availability of 98.64 percent. Here's an overview on the top five mobile performers in download speed and reliability:

Top Five Sites on Keynote's Romance Mobile Performance Index:

Source: Keynote Systems, Inc.

Herman Ng, mobile performance evangelist at Keynote said, "Overall, almost all the mobile sites performed quite well during the two week period up to and including Valentine's Day. A few of the sites experienced latency in the two to three days leading up to the weekend before Valentine's Day. We speculate that this was a result of end users trying to complete Valentine's plans before the weekend. With the exception of one mobile site, there were no major outages or service interruptions."

Ng continued, "The mobile sites of OpenTable and Match.com have a very light weight design making them the fastest sites to load on mobile devices. Both were ranked as top five performers. While it's true that keeping a mobile site's design simple will generally improve speed, sites such as Ghirardelli and FTD that had more content still performed relatively well in terms of both load time and reliability. They both have page sizes over 100KB but their load time was faster than the median and their reliability ranked 1st and 3^rd respectively. They are to be commended. Two of the mobile sites we measured over the two week period that had the slowest load time also had the lowest reliability, and one of those sites also had the most content compared to all the other sites."

Mobile websites selected for the index were: Amazon, 1-800-Flowers.com, FTD, Ghirardelli, Gifts.com, Godiva, KL Wines, Match.com, OpenTable, ProFlowers and Victoria's Secret. The mobile data was gathered on an hourly basis beginning on February 1 until midnight February 15 from San Francisco, New York, Chicago and Dallas and was downloaded to the iPhone4 on AT&T, EVO on Sprint, DroidX on Verizon and myTouch on T-Mobile.

On the connected Web, OpenTable was the fastest site with an average speed of 2.06 seconds to download the homepage and Hallmark was the most reliable site with an availability of 99.97 percent. Here's an overview on the top five connected Web performers in download speed and reliability:

Top Five Sites on Keynote's Romance Connected Web Index:

Source: Keynote Systems, Inc.

Dave Karow, senior product manager of Internet performance at Keynote said, "While the fastest site, OpenTable provided a lean page with just a few images, the other top scorers in speed were quite visually rich. Kudos to all of the top five for delivering a compelling experience in less than three seconds! The entire index of sites performed well throughout the whole period, with only a few isolated incidents. All in all, these sites were well equipped to handle whatever chocolate, flower and greeting seekers had to throw at them."

Websites selected for the index were: 123greetings, 1-800-Flowers, Amazon, Blue Mountain, Egreetings, FTD, Ghirardelli, Gifts.com, Godiva, Hallmark, JacquieLawson.com, K&L Wines, Match.com, Open Table, ProFlowers, Red Envelope and Victoria's Secret. The connected Web data was gathered every 15 minutes beginning on February 1 until midnight February 15 from 10 geographically dispersed locations on six different networks, using an Internet Explorer 7 browser: Boston (Verizon), Chicago (Savvis), Dallas (AT&T), Detroit (Level3), Houston (Level3), Los Angeles (AT&T), New York (Sprint), Philadelphia (Verizon), San Francisco (Sprint) and Washington D.C. (Qwest).

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About Keynote

Keynote Systems (NASDAQ:KEYN) is the global leader in Internet and mobile cloud monitoring. We provide companies with solutions for continuously improving the online experience. Founded in 1995, Keynote delivers testing, monitoring and measurement products and services for any enterprise including online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. Keynote products and services help companies improve customer experience in four areas: Web performance, mobile quality, streaming and real user experience testing.

Known as The Mobile and Internet Performance Authority(TM), Keynote has a market-leading on-demand infrastructure of over 3,000 measurement computers and mobile devices in over 275 locations around the world. Keynote's 2,800 customers represent top Internet and mobile companies including American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE.

Keynote(R), DataPulse(R), CustomerScope(R), Keynote CE Rankings(R), Keynote Customer Experience Rankings(R), Perspective(R), Keynote Red Alert(R), Keynote Traffic Perspective(R), Keynote WebEffective(R), The Internet Performance Authority(R), MyKeynote(R) , SIGOS(R), SITE(R), Keynote(TM), The Mobile & Internet Performance Authority(TM), Screen Sensing Technology and Keynote FlexUse(TM) are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2011 Keynote Systems, Inc.

SOURCE: Keynote Systems, Inc.

Keynote Systems, Inc.
Dan Berkowitz, 650-403-3305
dberkowitz@keynote.com