Print Page  Close Window

Investor Relations: News



Announcing MyKeynote 9.0 -- The World's Most Powerful Web Monitoring Portal From Keynote Systems Just Got Better
-- Streaming Video Monitoring Joins Web and Mobile, All Under a Single Unified Portal for a Comprehensive View Into the Online Experience

-- Efficient Monitoring of Large and Complex Web Sites Made Easier With New Features for Labeling, Sorting and Filtering Performance Measurements

-- Alarm Enhancements Provide Additional Capabilities for Identifying and Troubleshooting Web Performance Issues Quickly and Easily to Shorten the Mean Time to Repair


SAN MATEO, Calif., Aug 26, 2009 (BUSINESS WIRE) -- Keynote Systems (Nasdaq: KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today announced the immediate availability of MyKeynote 9.0, the world's most powerful online performance monitoring portal that now provides a single unified view into the performance of Web and mobile transactions and streaming video (see separate press release issued today announcing Streaming Perspective(R) 5.0). MyKeynote 9.0 enables Web operations departments to move at the speed of the Web by offering the industry's only single unified portal for measuring, monitoring and testing Web sites & applications, mobile sites & device-resident applications and streaming video - all from the end user perspective.

In addition to providing a single unified portal, MyKeynote 9.0 offers many additional enhancements for large enterprises including faster problem detection and resolution.

"Keynote has seen first-hand the fast pace of change and increasing complexity of the Web. Web sites now include the ability to handle very complex transactions. Examples include rich content such as Adobe Flash and Silverlight that occupy the most prominent portions of home pages, more components per page, content integration from 3rd parties, asynchronous application communication, much larger sites in terms of number of Web pages, more complex back-end server integrations and geographically distributed customer profiles," said Vik Chaudhary, vice president of product management and corporate development at Keynote.

"These technical developments represent fundamental shifts occurring on the Internet. Our customers require Web Performance monitoring and measurement solutions that keep pace with the speed of the Web, and Keynote is delivering on that demand," continued Mr. Chaudhary.

A Single Unified Portal for Testing & Monitoring Online Businesses

Streaming video has been steadily increasing in deployment and importance. With today's announcement Keynote has fully integrated its industry-leading Streaming Perspective monitoring product into the MyKeynote portal (see separate press release issued today announcing Streaming Perspective 5.0), creating a consolidated gateway into the world's largest and most accurate measurement network for testing and monitoring Web Performance, mobile devices, services and applications and now also streaming video. MyKeynote 9.0's most impressive advancement is that it now includes a single unified portal offering an unprecedented view into the performance, from the end user perspective, of connected and mobile Web sites, mobile services and streaming video.

Additionally, the same measurement provisioning, graphing, reporting and alarming capabilities for monitoring connected Web sites now work across the full range of Keynote products. While other companies talk about a platform approach, Keynote delivers a unified SaaS portal today to help online businesses test and monitor the performance and usability of all their Web and mobile properties including those containing streaming video.

Support for Large Enterprises: Email Groups and New Sorting/Filtering Features

MyKeynote 9.0 now makes it even easier for large enterprises to manage large numbers of Keynote measurements. For example, customers with 50, 100 or more Keynote measurements will appreciate the new 'email groups' feature. Operations teams can create multiple email groups and then email groups of people rather than dozens of individual email addresses, when specifying alarm and report recipients. With centrally managed email groups it is now a snap to add and/or remove recipients of Keynote reports and alarms.

Additionally MyKeynote 9.0 introduces new sorting and filtering capabilities including user defined measurement labels that allow for efficiently organizing site performance measurements by theme such as by Web property or transaction type. These enhancements make the ability to manage large numbers of performance measurements a breeze.

MyKeynote 9.0 alarming has been significantly upgraded with alarm message formatting, mass alarms editing and logging. Taken together, these enhancements make Keynote alarming capabilities more powerful than ever before. Keynote alarms frequently provide Network Operations the first warning of online performance problems prior to other systems and monitoring devices.

Faster Problem Detection and Resolution

MyKeynote 9.0 enables operations teams to reduce the Mean Time to Repair (MTTR) in response to outages in several ways:

  • MyKeynote 9.0 adds critical items to alerts including, for example, the three slowest objects as measured from each of the three slowest geographic locations from which a customer is monitoring site performance.
  • With MyKeynote 9.0 operations teams can now set alarms on the number of page elements and the download file size in order to identify potential performance problems before they occur.
  • As Keynote customers increasingly monitor complex transactions, a new "Script Viewer" feature has been introduced that makes life much easier for operations teams by providing access to transaction details directly from within MyKeynote. When an alarm is triggered it can be challenging to figure out exactly which step in the transaction caused the problem and the new "Script Viewer" makes that identification process shorter and more efficient.

Enhanced Alarming

"Moving at the Speed of the Web" - The Most Ambitious Web Performance Technology Rollout in the Industry

MyKeynote 9.0 & Streaming Perspective 5.0 is part of a series of product releases from Keynote this summer marking the most ambitious rollout of Web performance test & measurement services in the industry. In June Keynote announced Transaction Perspective 9.0, the first Web site monitoring service with the capability to accurately measure end user performance of Interactive Flash and Silverlight-based Rich Internet Applications (RIAs). Transaction Perspective 9.0 is expected to be available to all Keynote customers in mid-September. Keynote will be making additional announcements in the weeks ahead.

Availability & Pricing

MyKeynote 9.0 is available now to all Keynote customers who subscribe to the company's monitoring services.

About Keynote

Keynote Systems (Nasdaq "KEYN") is the global leader in on-demand test & measurement solutions for continuously improving the online experience. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customers' online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX.

Known as The Mobile and Internet Performance Authority(TM), Keynote has a market-leading infrastructure of over 3,000 measurement computers and mobile devices in over 240 locations around the world. Keynote's 2,800 customers represent top Internet and mobile companies including American Express, Dell, Disney, eBay, E*TRADE, Expedia, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon, Vodafone and YouTube.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE.

Keynote(R), DataPulse(R), CustomerScope(R), Keynote CE Rankings(R), Keynote Customer Experience Rankings(R), Perspective(R), Keynote Red Alert(R), Keynote Traffic Perspective(R), Keynote WebEffective(R), The Internet Performance Authority(R), MyKeynote(R), SIGOS(R), SITE(R), Keynote(TM), The Mobile & Internet Performance Authority(TM) and Keynote FlexUse(TM) are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2009 Keynote Systems, Inc.

SOURCE: Keynote Systems, Inc.

Keynote Systems, Inc.
Dan Berkowitz, 650-403-3305 (Media)
dberkowitz@keynote.com